App doesnt recognize my account correctly

I have an issue with the App.
It shows the reviews correctly, but it shows that I have nothing to learn, even though stuff is added?
I use the same Account as on the website (where everything works fine), but somehow on the app it says that my username is unknown and my email is somehow yamadatarou (which is just wrong).
Can someone help me solve this or had a similar issue?
It seriously makes the app useless to me since I just cant learn grammar or vocabulary (except reviews only) which kinda sucks.

2 Likes

I had the same issue. It took a few days to properly load my account properly

Its been 2 weeks for me now :frowning:
I hope it will work someday

Listen up Yamadatarou, everything is fine, you’re just being paranoid

Hey!
I am looking into this.
Are you using latest version of the app?
Could you send me a dashboards screenshot?
Could you send report from the app? (I will have more logs this way).

1 Like

I am using the latest version.


This is how it looks on the app.
And this ia what is says on my profile.

Really weird.
I have sent a report from the app.

1 Like

I think I got it!
Will make sure to release the fix this week with other update!

Sorry for the inconvenience,
Dominik from Bunpro

Hey you should remove the picture with your email address on it.

For anyone affected, the update this weekend will fix this issue.

Sorry for the inconvenience,
Dominik from Bunpro :bowing_man:

1 Like

My review queue is still messed up showing a lot less reviews on my dashboard in the app vs the website. My decks on the website show a lot less reviews than the app. I hope this gets fixed soon as it is making the app unusable for me.

1 Like