After I put in my card info, and check the TOS box and press confirm, the site crashes. I’ve tried it on my desktop and phone (different browsers) and I don’t know what to do.
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That was happening to me also when I tried to subscribe. I couldn’t get a card to work at all but it accepted paypal without issue if that is an option. Honestly you’d think making sure people can buy the service would be a high priority
Looks like it is giving the error because it is past the end of your old subscription but since we give a grace period, the interaction of trying update an expired subscription causes an error with Stripe. I have made a note to update it with the next patch to provide better error handling and also address the issue.
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it happened to me too, but after a while it let me to update my payment info