Experiencing constant connection errors when submitting answers to Cram questions

Bunpro
#1

This only seems to be happening with Cram questions. I haven’t had any issues when submitting answers to regular review questions.

I click the “Submit Again” button, but it continues to fail to submit the answer. Eventually when I click the “Reload Page” button, it seems to go through.

It still seems to accept all of my responses because the results page shows the correct number of correct/incorrect cram answers.

Because it seems like it is still recording my answers, it’s not a huge deal. Just a minor annoyance, I guess.

Anyone else experiencing this issue with Cram questions?

1 Like
#2

It’s a known issue. I experience it on regular reviews as well. I usually just ignore it and it resolves itself, but I do hope it gets fixed someday.

2 Likes
#3

Hi there!

Can you give me a session ID of the Cram session that is broken?
It’ll be the number at the end of the URL.
E.g. the 316854 in the URL https://bunpro.jp/cram/session/316854

Also I haven’t heard of this issue @lunchbox1, but we have recently made some changes to Cram behind the scenes.

Thanks!
Sean

1 Like
#4

Also having a similar issue whenever I do reviews on mobile, not just cram. After every review i get the failed to submit message.

Have tried different wifi networks and through mobile data, no luck.
Using the android version also

3 Likes
#5

You haven’t? I’ve seen it addressed on here numerous times.

#6

@veritas_nz
Cram session ID is 316870.

I have experienced intermittent connection errors before. But this is occurring 100% of the time when doing a Cram session. No issues with regular reviews.

1 Like
#7

Can you please create one for me that isn’t finished?
For very specific reasons, I can only test on a Cram session, I can’t create one for you :sob:

#8

I’m getting connection errors too for crams, session ID: 316877

Edit: I refreshed it in case you want to use my session Veritas

1 Like
#9

Nevermind, @yorksama isn’t.

At least, I can replicate it on your account @JLM94

1 Like
#10

I’m using lightning mode :sweat_smile:

1 Like
#11

@JLM94

This should be fixed now!
It would have been affecting all users, intermittently.
Especially for shorter Cram sessions.

3 Likes
#12

Hey!
Could you try sending report using the app, after the issue occurs, go back to the dashboard and then open side menu using top left icon and tap on:

  • report a bug
1 Like