Feedback emails

Bunpro
#1

In the past few days I’ve been getting a few emails from Bunpro about replies to feedback on sentences. I don’t need these email notifications, as I check the website every day anyway so I wanted to unsubscribe from them, but:

  1. There is no unsubscribe link in the email itself (I was under the impression that is actually illegal in some jurisdictions, but even if it’s not I think there should be one)
  2. There doesn’t seem to be a toggle for this kind of email in the settings either, or if there is then it’s not clearly communicated under which category this type of email falls.

How can I unsubscribe?

3 Likes
#2

If it’s an important thing to you that these emails stop immediately, I’d try contact them with [email protected].

Otherwise I’d recommend posting it on the Suggestions thread, or create a Feedback (yes the irony) that asks to display an option to disable updates to the email. If you open a separate thread, you might not get attention from the team unless you ping them, and I’m not entirely sure who is in charge of that. Maybe @Daru ?

2 Likes
#3

I wasn’t sure whether it should be considered a bug or a feedback, and I figured the potential legality issues would warrant it not getting lost in the megathreads anyway.

1 Like
#4

Well depends on how you look it, it can be both. I guess with the ping will be enough to drag attention to the matter.

#5

Thanks for the feedback!
Due to being related to specific feedback you gave, we classified them as important emails but I can see how having a specific setting for them to be turned off would be good. I have added it to our current sprint and will include an option with the next release.

5 Likes