My subscription won't activate

Hello,

I signed up for a paid subscription over an hour ago, but my account is still showing I’m on a free version. I can’t do my reviews or anything.
I already got the receipt from Paypal letting me know the charge was successful. How long should it take for my subscription to update?

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Hey there!

Currently we process PayPal payments by hand as our backend doesn’t fully support them yet. I’ve already let @Jake know, we’ll activate it for you ASAP. Sorry for the inconvenience! :bowing_man:

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Thank you!

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All taken care of. I apologize for the wait.
Please let us know if you have any questions.

Happy studying!

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I’m having the same issue it seems

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All taken care of. Sorry for the wait!

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Okay now check mine please :slight_smile:

Hey I paid for my sub 4 days ago, and I still haven’t gotten my sub. I thought I might have paid with a old card so I paid for 1 month again. Will this be refunded or add up to two months?
Please fix my sub as well. If I don’t get the sub soon, I will have to refund through paypal and pay with my card instead.

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Everything looks good!
@Launchbay Sorry for the wait. I have straightened everything out including refunding and canceling the extra subscription.

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Thank you very much!