Hello there! I’m wondering about the sudden reset of my streak? Although I’ve studied everyday (for a little over 30 days), even if just one review, I have suddenly lost my streak? On desktop it said I had over 30 days the other day and on the app it said I only had a 3 day streak. Now on desktop it says I only have a 4 day streak despite not missing a day. Is there a way to fix this? I haven’t changed anything having to do with my timezone either!
Hey! Are you able to use the recalc streak option here: https://bunpro.jp/user/profile/reset ?
If not, I can manually update it from our side. 
Hey! I was able to! Thanks! Can I ask why it reset?
We were tacking the data but didn’t trigger the code to calculate ans store updates to streaks. It was a limited edge case that is patched now.
1 Like