Hi guys, I returned after a long absence, tried logging in and I’m stuck on a blank screen which says “Loading onboarding session…”. Do you have any suggestions how to fix this issue?
Thanks
1 Like
Hi there! Welcome to the forums.
This has been happening on particularly old accounts.
I’ve updated your account and you should no longer be seeing this bug.
Sorry for the inconvenience!
1 Like
Hey, thank you very much. It works now!
1 Like
Hi,
Same problem, I’m also stuck on “Loading onboarding session…”
Any help to fix this problem would be appreciated.
Thank you
1 Like
Could you please fix this for my account too? Same issue, been away from Bunpro for a long time and I’m stuck on this message when I log in.
1 Like
It’s working now, seems you fixed the problem.
Thank you
1 Like
Still not working for me 
I deleted cookies, logged in (Windows 11, MS Edge) and it redirects from /dashboard to /onboarding and stays there.
1 Like
All good now - thanks!
1 Like
I believe all of the old accounts this was affecting were updated earlier today. For anyone who sees this and is still having the issue, please let me know.
2 Likes