Study Streak keeps resetting

Bunpro
#1

Ever since the bunpro app update, my streak has been resetting to one. BunPro has been correcting it whenever I brink it up, but I was wondering if any one else has this issue.

It seems like it could be a timezone or split brain issue. It seems like when I do reviews solely on my phone, (always possible I don’t have signal depending on the location) and I log back in at night on my PC, it is once again showing I missed a day.
Could also be a time zone issue I suppose, as it seems to happen more when I don’t do any reviews in the morning. I’ve check both settings in my phone app and web app and they appear to both be JST, so maybe not.

Oddly enough the Review activity always seem to show that I’ve done reviews, but the data doesn’t match with what I see on the phone app’s review activity.

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1 Like
#2

So I used to have an issue with not having reviews getting logged when doing them on the phone. Mind you, this was some time ago, I feel like this issue should have been patched into oblivion already.
To get the reviews registered, I always had to go back to the main page after landing on the review overview/result page. In short, press the bunpro logo after finishing the reviews. This is probably an already resolved issue, but maybe, just maybe, it’ll help you.

#3

I would agree, but this has ONLY been in the past 2 weeks, I never had this problem before now. (mind you, I’ve been using bunpro for about 2 years, my current progress is after a complete reset)
Also the fact that I can see that there were NO days missed, even according to the review activity. That screenshot was taken 6 hours ago, when the post was made.

#4

I seem to have the same problem, for the first time.
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Interestingly, the ‘accuracy over time’ graph also thinks there were no reviews that day, but on the other hand the ‘streak average over time’ that day is 2 (and not zero).
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#5

@Bart23 Thank you guys for the feedback on this. I am pretty sure I found the issue. Since all the data is saved, just the tracker wasn’t triggered, you should be able to recalcuate it here: https://bunpro.jp/user/profile/reset. If not, please DM me.

I believe it had to do with not triggering the tracker when doing self study and ghost reviews, which should now be patched.

2 Likes
#6

THANK YOU! That recalculate streak works out great. I’ll report back if there are any other erroneous resets.

#7

Thanks Jake!
Couple months update, seems like what-ever you did took care of it for good. Now at a 165 day streak with not manual recalculates since your previous update.

1 Like