Webhosting

Is it just me? I keep getting retrieval errors in the middle of doing reviews. It is the most frustrating thing. The website in general seems slow. It takes like 10 seconds for the main screen to come up. Does the webhosting need an upgrade? More users now than before?

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Yeah, I’ve been experiencing the same - it’s been a bit choppy for the last week or so.

EDIT: Also UK based.

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Same here, especially when the hour has just passed.

Edit: accessing from UK

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I have personally noticed times of slow loading times whilst accessing from the UK. I’m not sure if BunPro are using a CDN at Edge Locations but I feel it could really benefit from it with not too much cost associated on top.

For me it happens particularly when loading the Dashboard, and then doing reviews (intermittently)

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I am in Japan. I know the internet connection is fine because I am on a work computer and the internet is working fine for everyone else. Sometimes I check if the website is down and it sometimes says it is congested.

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Yeah, seems to be going pretty slowly right now, with errors like this one:

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I wanted to go back and review the words I got wrong, then I got an error. And I could not go back and review them. So annoying

Happened again

Same here. I’m in Japan.

This is unbearable.

Also in JP and encountered 3 errors over the course of 10 reviews.

Untitled

Same, Japan, errored three times for just 8 reviews.

Same

US, happens to me probably twice a day. Today it is impossible to get beyond 10 reviews without losing connection.

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Not to pile on, but me too. I am usually on at 6am PDT

Sorry for the poor performance of late. We have been looking into the issue. We have a couple of optimizations we will push shortly and will continue to monitor the servers for any slow downs.

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Mines fine in japan, but im doing it during weekdays in the middle of the day so people are probably working at that time maybe?

1 Like