Sorry, but I can confirm that the issue is still present. I had to retry about ten times when doing about 50 reviews.
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Just a small update (evening JST).
The site has been stable for the past couple hours.
We aren’t 100% sure what caused it (we didn’t make any changes recently, it happened out of the blue, and nothing like this specific issue has happened before) but are pretty sure it has to do with something out of our control.
We have taken the measures we can and should have more concrete information when our DB provider’s support gets back to us.
For now it seems it should remain in a stable state and we will keep monitoring it.
Sorry again to everyone for the inconvinence it has caused!. 
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Great to hear, thank you!
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Thank you so much for your hard work! Keeping a website stable is hard work. Thank you for your quick response times and willingness to interface with the users. 
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Unfortunately, it seems to be happening again. I’m not sure what time it occurred yesterday, but it might be worth checking with the DB provider to see if there’s a cron job or scheduled task that could be causing the issue.
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Started running into issues again. Needing to submit a lot during review clean up, and just got an error when I tried to look at the n1 grammar deck.
Error was a black screen with the text:
“ 500 Internal Server Error
If you are the administrator of this website, then please read this web application’s log file and/or the web server’s log file to find out what went wrong.”
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There was a bunch of dropped connections between 8:35 and 8:50am JST.
Should be back to normal!
(also welcome to the forums 
)
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Glad to be here! Looking forward to being a part of the community. Seems to be working now, thank you for fixing it so quickly!
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I don’t know if it’s just me, but I’m still getting the same error(disconnect after each review). No worries though!
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I’ve just had another connection error appear at the end of doing my reviews. After a couple of resubmits it eventually went through but the site seems a lot slower loading still.
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Got a connection error again while doing my reviews
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This has been happening to me for the last 3 days!
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I am struggling once again. I can barely do one review and then I have to reload the page. It was better about 5 hours ago, but right now it’s really bad again.
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Just wanted to let you know I am also experiencing issues, it keeps asking me to try reloading the page. Thankfully it doesn’t seem to be losing my reviews but it is quite frustrating as has been happening for a few days now.
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Yeah, seems to be happening still. I just submitted an answer and got a crazy ASCII face, too, which has never happened before.
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I’m also having issues, I had them on Monday and seems to be happening again today.
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Also having issues tonight. I was having connection errors almost after every review. Whole site was also kinda slow and it took about 10 minutes to update the reviews i had done.
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Same here. Errors submitting, errors pulling new questions, my review session resetting to include only 1 grammar term, and strangely slow loading of my stats on the homepage.
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Same here, site also seems to be going offline periodically.
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Just letting you all know we are discussing the issues with our DB provider. I took the site offline into maintenance mode just a bit ago to implement a change. We will keep monitoring it and trying to figure out the issue.
Like I mentioned above it hasn’t been an easy issue to resolve, mainly because the errors we are getting aren’t something we have ever dealt with before and they seemingly started happening out of the blue without any changes on our end. Not to mention they just randomly pop up without any rhyme or reason.
11 Likes