I bought a yearly subscription about a month ago and it was working fine until the start of what would be the 2nd month of the sub. So I look into the billing invoice of my account and it looks like last month it activated a monthly sub instead of a yearly sub, yet I was charged the yearly cost on paypal. My paypal and account use the same email. Hoping for someone to look into this and fix it. Thanks!
@aRr2D2 Hey! I apologize for the inconvenience. Are you sure that your Bunpro email and your PayPal email are the same? We do not have a record of PayPal payment made with your Bunpro email address. If the emails are indeed the same, would you mind sending us an email with the transaction ID? Thank you for your patience. Cheers!
Thank you for the response. I’ve sent an email.
@aRr2D2 Hey! I apologize for the wait. You should be all set. Thank you for your patience. Cheers!
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