Feedback - Bug Reports

Bunpro
#3999

In Cram sessions the hint settings are still not respected, and for me it always gives me ALL the hints, which makes cram sessions very unhelpful for me since I will never learn the translations if they are given to me every time. This was reported way back in March 2022 and is still continuing to be an issue.

I’ve worked around it for now by using an ad blocker to essentially remove the hints, but that also means I can’t even get the nuance, so some questions can’t be answered consistently (asking for the conjugation of a adjective, but without the context if it is past tense, or negative, or both). On top of that, I can’t check if I read the sentence right without disabling my adblocker, which requires a refresh which changes the question.

1 Like
#4000

Everytime I use vacation mode it throws away my pending reviews. Either all of them or subset. For example I had 53 pending reviews when I turned on vacation mode yesterday. Today I turned off vacation mode and I only have 11 pending reviews. This is pretty annoying because I’m not sure what happens to those pending reviews. Are ALL the reviews just rescheduled? If so, then why doesn’t it appear that my “future reviews” have increased in number by 40+. Let me know. BTW LOVE the app!

#4001

Should be fixed now :crossed_fingers:

1 Like
#4002

Hi there and welcome to the forums!
Thanks for the feedback.

We’re going to be doing another revamp of Cram (there was one done earlier this year) in the new year that will fix these issues.
The Cram experience will reuse the Reviews system so this type of Cram/Reviews mismatch will no longer occur.

#4003

I want to get the Lifetime subscription but the Card Information field is broken on Safari.

Screenshot 2023-12-18 at 8.03.17 AM
Screenshot 2023-12-18 at 8.03.17 AM2642×1166 181 KB

EDIT: it’s actually missing the Input itself:

Screenshot 2023-12-18 at 8.07.03 AM
Screenshot 2023-12-18 at 8.07.03 AM1894×166 42.6 KB

#4005

Do you happen to be running an ad-blocker? We sometimes see this issue with ad-blockers. Try disabling it and seeing if that works.

1 Like
#4006

Already tried that, also disabling my router ad-blocker didn’t fix the problem. :confused:

Edit: I tested on Firefox and it worked. It would be awesome if it was fixed on Safari though :slight_smile:

1 Like
#4007

In the Safari address bar, when you tap the AA button, is the ‘turn off content blockers’ option selected? It may be the built in content blocker for Safari itself causing the issue.

1 Like
#4008

I’d need to create another account to test that, because I already subscribed using Firefox.

Thanks for the tip though! :slight_smile:

2 Likes
#4009

I’m pretty sure this is a bug. Supposedly the N1 write-ups were finished, but it’s missing from this point, and what they do have doesn’t seem to explain the actual grammar at all, but a separate similar point.

1 Like
#4010

I don’t know if this is a bug, or I am doing something wrong, but vocabulary does not seem to work for me.
For 10% of items I click it works as intended - when clicking on a word it shows a menu, from which i can go to vocabulary page and/or add it to vocab study deck.
For 90% of items I click there is only “use furigana” toggle, and no way to see definition/add to deck. I can still manually search for that word and add it from there, but that takes ages.

1 Like
#4011

Can I get some kind of reply on this one? Is it a bug or a “feature”?

#4012

Is this a bug? Might be more than one grammar point affected, but in the latest version of the app, at least, I noticed today that in the grammar point for 各 (each), the first example sentence, which was ここに並んでいる各製品はアルミ製品です, had audio, but when I did the quiz, the same sentence had no audio. Minor, but weird.

1 Like
#4013

Hi there, and welcome to the forums.

Good question. This is unfortunately the case – we’re currently working on an automated system for adding support to all words.
We’ll likely make a post about it when it’s done!

#4014

Hi there! Nice catch.

We’re aware of this issue, and that one is a repeat of this grammar point here.
Due to a limitation with our current system, we cannot delete that grammar point.
It will eventually become another grammar point further down the line.

#4015

The write up seems to be a repeat of that point, but the example sentences seem like something similar but different, with the highlighted grammar in the example sentences all having some variation of ったらありゃしない. Is that the grammar point it will become eventually?

#4016

This shouldn’t be the case. When you enter vacation mode, we save the time you enter and when you turn it off, we calculate the difference between the start and end and adjust your reviews accordingly, so the reviews you have due after vacation mode should be the same as when you entered.

I can take a look at what might be happening. Are you using vacation mode via the website or via the app?

1 Like
#4017

This sentence in this grammar point has a typo, there is two は after より, and you can clearly hear the narrator only say はるかに

image
image925×185 27.1 KB

1 Like
#4018

My activity graph, the one that charts your activity by day as two lines, is broken. (For reference on the colours, my chosen scheme is seafoam iirc.) The blue line, which is supposed to be grammar and labelled as such, appears to be keeping track of total reviews, whereas green (vocab) is working fine. This results in some funky stuff like the grammar line appearing higher than vocab even on days when I did, like, 100 vocab and 20 grammar reviews. Scrolling over them reads the right numbers, it’s just the graph itself that’s weird. This bug only happens on web, not the android app. I’m on an asus laptop using the latest version of Chrome. Thanks as always, devs, for your hard work!

Also, the web version of the graph only tracks up to a week ago whereas the app version tracks the whole month. Not sure if this is a bug, per se, but it’s a little weird.

2 Likes
#4019

Just thought I’d mention that I’ve noticed reviews of self-study sentences aren’t showing up on the activity graph, but they do seem to count to other things like the end-of-year review stats :slight_smile:

1 Like