Feedback - Bug Reports

2.5k reviews! :frowning: Mine will probably be closer to 30 grammar haha, orders of magnitude less.

2 Likes

My concern with all of this is not so much my reviews piling up, but losing my streak! I don’t anticipate them taking that long to fix the issue, but I still can’t help but worry :joy_cat:.

BTW, my streak is not even impressive (maybe around 240 days) compared to the time I’ve been a member (probably around 750 days), but I’m trying to use it more for accountability for myself that I’m studying everyday.

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Same. I already emailed them to pretty please preserve my streak. If the site isn’t back up in the next 40 minutes, it’s gone unfortunately :’)

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It’s getting a bit annoying

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i can access the bunpro dashboard at the very least through the mobile app and you can access the vacation mode through settings menu there to preserve your streak. Give it a shot for sure

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Surely they’ll just freeze/extend everyone’s streak?

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I am experiencing the same issues. Bummer :anguished:

No worries!
We understand how hard each of you has worked to build and maintain your learning streaks, so even if your streak is lost, you can set it manually in special setting in here back to the value it should be. (when the server will be working again)

Your hard-earned streaks should be OK. :tada:

Also the offline mode in mobile app is working and you can still do the reviews and sync them when server will be back online, to force it you will have to turn off data or enable airplane mode during reviews.

Cheers,
Dominic from Bunpro Team

8 Likes

Except the app only seems to synchronize reviews when you actively open it up, so it does not know about any reviews done on other devices since the last time it synchronized. If I open mine now it tells me I have way more reviews than I actually should have. Not really related to the current issue, but it has come up a few times now that I wanted to use the offline mode but I couldn’t, because you need an internet connection to set it up beforehand.

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Hey everyone!

Here’s the official thread for reports related to the recent downtime.

If your report is related to this issue, please use that post!
Sorry for the inconvenience, and thank you for your patience!

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It looks like it’s fixed! Thank you so much!

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It doesn’t work for me, tho

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Yay! It’s working again :v:

EDIT: Nevermind. It’s not consistently working, but I guess we’re getting there, which is good.

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Still the same for me.

image

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The site is still down, but the app is synchronizing reviews again so that bypasses the issue for now.

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Seconding what @possessedTeaCup said! It’s also fixed on my end!!

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OK, now I was able to finish my reviews.

Is everyone able to use the site? Or are there still people having issues?

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Just managed to get through all of mine as well. Big thanks to all of the devs who’ve been working hard. I’ll never take the site for granted again 🫡

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We’re getting close to wrapping up the fix, though its really good to hear some of you have been able to wrap up reviews!

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We’ve managed to fix the outage, and will be closely monitoring the situation. :eyes:

Sorry for the inconvenience everyone!

For all those worried about their Streaks, a reminder that you can now reset your Streak using the Set Your Streak section of the Reset settings page!

2 Likes