Feedback - Bug Reports

[wct]

Confirm: I just finished a typical session with no apparent issues. Seems good so far!

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Just want to highlight that it happens to be later in the day now (7 pm, Eastern) so part of the return of functionality could be related to decreased traffic, as folks in Europe will be going to bed, and soon folks in the Americas too.

Not sure what the typical daily traffic pattern is for you guys, but I still kinda have a hunch that the reason for the catastrophic failure was partly from the daily surge in traffic. So … just worrying something similar doesn’t happen again tomorrow… (I know I worry too much! )

[Siegy]

Not quite sure if this is the right place to mention this, but due to the servers being down earlier, I instinctively requested a password change on my account and got one email to reset the password. This was around 7 hours ago. As expected I wasn’t able to log in until now, when the servers were under control again, but now I’m not able to properly log in on the main site with the new or old password and I have yet to receive any new password reset emails.

Of course, part of this could be due to people like me who kind of panicked and thought they had somehow lost their account, leading to more people trying to reset their passwords and overloading the automated emails? I’m not entirely sure, but either way: not receiving new password reset emails and I am seemingly locked out of my account (not due to multiple unsuccessful login attempts) and now I’m not sure what I can do to try and log in.

[veritas_nz]

Welcome to the community !
Will DM you~

[veritas_nz]

and @billiejoeiscool,

Your help has already probably helped these users too:

@procmi, @Chigun, @DoubleDonut, @kw27, @drkalle, @SteveDoesJapanese

I’ve seemingly managed to fix the Activity/Forecast date bug!

[SnowTale934]

Hello, I think my Forecast UI might be bugged. It says that I should have 5 reviews at 5PM (40min ago), but I haven’t gotten any yet.

[Redglare]

I don’t know if this has been reported yet.

It says I mastered this grammar point 10 min ago, but that’s what it said a week ago as well. So I don’t know the time I actually mastered it (tbh, I thought I hadn’t yet).

On a related note, for another grammar point I mastered just a moment ago there’s no start date.

[kw27]

This is amazing news! I’ve been unable to trust the forecast for months now. Thanks @veritas_nz !

[kw27]

Sadly, I still see the same issue(s). Sometimes the forecast bars shift without also shifting the axis labels, and I’m currently seeing the attached - one review supposedly due according to the forecast but not reflected in “Review”.

[veritas_nz]

Ahh yeah the fix was only for the dates (Activity + Forecast in daily mode).
Luckily I think the source of the issue is probably the same.
Will have to have a tinker! Will repost when it’s done

[packie11]

I can’t sync vocab from Wanikani. When on Log in - Japanese Grammar Explained | Bunpro I click “Sync [Master]”, nothing happens. In browser’s log I see that request XHRGET bunpro.jp/settings/user_sync_wanikani_vocab/mark known fails with HTTP/2 500.

[bunnypro]

Noticed all community posts are showing up as “Just now” on the Bunpro dashboard, even though when you click through, they weren’t all posted “Just now”:

[Mimicry]

I’m getting a notification that my trial ends in 3 days, but I have a regular subscription. Is that a general bug or just me?

Edit: I believe it just got the year wrong. I was indeed using a trial exactly one year ago.

[Pablunpro]

It is still saying 先ほど for all posts.

Might it be related to this, no progress is highlighted though I’m well into both?

EDIT: I just pressed both of them and they got back to normal. おかしいなぁー

[adamdschneider]

I wonder if this has been reported before. As someone who gets things wrong often it has bothered me for a while.

Using the app.

When you are doing reviews and get one wrong, it will show you one or two other reviews and then cycle back to the wrong one so you can try it again. All well and good. However, if the wrong one’s second try would be the final review of the session, the sessions ends and it is skipped but shows up on the dashboard as a single pending review.

[Jake]

We recently made a change to how we track progress to increase response time efficiency. By default it might show as no progress but once you study from a deck or go view that deck, your progress will be automatically synced.

[JLM94]

I’m getting the same notification that I have 9 days left but I used my trial way back in 2019.

I assume when the 9 days passes it will realise my subscription will just renew.

[EmilyVersoza]

I too have been notifications of my trial expiring, despite it having ended some time ago.

[drunkgome]

I found an issue with cramming on google chrome. Some items that require some sort of conjugation don’t provide the verb that should be conjugated in brackets like they should. Some examples are as follows.

Edit* I checked microsoft edge and the error persists. I’ll access it from another pc later to see if that might be the issue. It should be worth noting that doing it on my phone (safari) did not produce this issue

[SnowTale934]

I seem to have the same issue.

[Jake]

@SnowTale934 Thanks for pointing that out. It should be patched now.