Feedback - Bug Reports

[Jake]

Looks like you had an outstanding invoice last month from a failed card. Instead of sorting the invoice, a second subscription was setup. Stripe automatically processes outstanding invoices when you add a new payment method so it resulted in the outstanding invoice being filled (the extra charge and second subscription were refunded/cancelled).

We actually just changed this recently to no longer be a banner about the failed invoice on the subscription page but to be a popout modal to help make sure it can’t be overlooked and prevent the above situation from happening.

[peeeffchang]

For more than 2 weeks I’ve been unable to switch to Vacation Mode. It says

Vacation Mode

Your vacation mode data is being updated

[veritas_nz]

Hi there!
I’ve just tried to manually unset it on your account.
Can you please check again? Thanks!

[peeeffchang]

Thanks, works!

[bunnypro]

After finishing a review session and trying to cram the missed ones, cram no longer seems to be working. It just ignores you when you try to start the cram, after a brief moment of pretending to load the cram.

[marlowe]

[mrnoone]

@bunnypro
Does it happen in the app? Or the website?

[homa]

The point is not green in an example sentence

最中に (JLPT N3) | Bunpro

[bunnypro]

It was on the website on mobile, but it seems to be working now!

[veritas_nz]

I believe this is the website.
Are you on Safari?
Safari suddenly started blocking pop-ups.

Might have to get this system to work in the same page.
You can access the Cram by going to the Cram page and scrolling to the right of the “Content to Cram” and resuming a Cram using the Resume button

[veritas_nz]

Fixed!

[bunnypro]

Ah yes, that sounds like the cause, and good to know there’s another way to access it

[veritas_nz]

If I run into heaps more users bringing it up, I might just have to remove the pop-out (new tab).

EDIT: Actually gonna add this modal for clarity.

[allanw]

On the iOS mobile app, if I’m in the “Resources” section for a grammar point, then switch to a different app even just for a second, then come back to Bunpro I get taken to the top of the “Example” sentences section.

Can this bug be fixed? Or even better, go back to the original layout before the app got updated to have this inferior layout.

[allanw]

Also, unrelated to the above but I’m frequently getting this error:

[stupidguy]

It looks like there’s an incorrect link for the mobile app on Manage your Bunpro subscription | Bunpro

• Screencap:
  
• The link given: Sign up | Bunpro (sign up for bunpro rather than the mobile app’s alpha)
• This might be the intended link now: Mobile Apps for Bunpro | Bunpro

Excess info / other links

• Bunpro Mobile Apps and New Android App! - Bunpro SRS
  • The iOS link is expired/closed: TestFlight - Apple
  • The android link works: https://play.google.com/store/apps/details?id=bunpro.jp.bunproapp&hl=en_SG
  • The bunpyro links are broken: BunPyro - New Android App (WIP) → (https://play.google.com/store/apps/details?id=dev.esnault.bunpyro and https://appdistribution.firebase.google.com/pub/i/7DxpPpg4)
• The Mysterious iPhone App
  • Another iOS link is full: TestFlight - Apple

[veritas_nz]

Will get this fixed!
Thanks for all the details~

[IcyIceBear]

decks import page error for the last couple hours or so

[GEN]

I do my reviews in ascending order so that the youngest cards are dealt with first.

When I do my reviews now, it seems that older cards are shown to me after doing some of the youngest, even though there are some more younger ones. After ending the review session and re-entering it, some of the young cards missing before will come up but not necessarily all of them. I have to repeat this until I’ve seen them all.

Possibly related is that my home page says I have 240 reviews, but when I enter their reviews it shows that there are only 200 in the review session.

[bunnypro]

Got this a few times:

Persistence made it go away though!