Hello, did you receive my logs email with regards to this issue? It’s currently still a bug in the Android app.
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@discopatrick
Good that you have @calledme, your mail was in my spam folder for some reason.
Looking into it.
Btw, if possible, update the app to the latest version.
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Just wondering if there’s a fix happening to the bug that occurs during Reviews - several times per session the question is simply a Japanese word accompanied by both furigana and the English translation. The answer required is to be in Japanese. Trying to just retype the vocab word as given in the question doesn’t work.
As I say this happens now every session, multiple times, and is becoming a little grating.
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The below screen on the Android app currently blocks starting a lesson quiz with larger than default device font/display settings:
Current device font/display settings:
It’s possible to workaround by changing the font or display settings, but this requires changing a device-wide setting every time, and frankly it’s frustrating when developers don’t seem to take even the most basic consideration for low vision users.
I’m not sure if this is a new screen, I recently replaced my phone and had been putting off new lessons for a while for other reasons.
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Hi there!
Are you able to please send me a screenshot?
I was charged for a subscription 2 times in a span of 2 days (yesterday and today).
The second payment wasn’t successful because there was no money on that card at that time.
Still, it’s a bug I guess
Looks like you had an outstanding invoice last month from a failed card. Instead of sorting the invoice, a second subscription was setup. Stripe automatically processes outstanding invoices when you add a new payment method so it resulted in the outstanding invoice being filled (the extra charge and second subscription were refunded/cancelled).
We actually just changed this recently to no longer be a banner about the failed invoice on the subscription page but to be a popout modal to help make sure it can’t be overlooked and prevent the above situation from happening.
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For more than 2 weeks I’ve been unable to switch to Vacation Mode. It says
Vacation Mode
Your vacation mode data is being updated
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Hi there!
I’ve just tried to manually unset it on your account.
Can you please check again? Thanks!
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Thanks, works!
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After finishing a review session and trying to cram the missed ones, cram no longer seems to be working. It just ignores you when you try to start the cram, after a brief moment of pretending to load the cram.
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It was on the website on mobile, but it seems to be working now!
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I believe this is the website.
Are you on Safari?
Safari suddenly started blocking pop-ups.
Might have to get this system to work in the same page.
You can access the Cram by going to the Cram page and scrolling to the right of the “Content to Cram” and resuming a Cram using the Resume button
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Fixed!
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Ah yes, that sounds like the cause, and good to know there’s another way to access it 
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If I run into heaps more users bringing it up, I might just have to remove the pop-out (new tab).
EDIT: Actually gonna add this modal for clarity.
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On the iOS mobile app, if I’m in the “Resources” section for a grammar point, then switch to a different app even just for a second, then come back to Bunpro I get taken to the top of the “Example” sentences section.
Can this bug be fixed? Or even better, go back to the original layout before the app got updated to have this inferior layout.