I donāt want to be disrespectful, and while Iām not eligible for the role yet, as my Japanese is too poor, I still want to give a perspective, as I am in the target demographic of this offer. As a native German who is a certified foreign language correspondent in English that currently studies Japanese at university, I know a thing or two about international business. As you aim for people that have high English proficiency or are native speakers that speak a high level of Japanese as well, you should aim to offer a living wage. The minimum wage in Germany is 15 euro, and what you offer is equal to only 14.07 euro per hour. Legally speaking, you technically are not even allowed to offer a working contract to someone living in Germany as far as I can tell. Generally speaking, letās say you aim for someone from the US or UK or maybe a Nordic country, you will not be able to find any competent staff, as people cannot afford to live their lives without a living wage. Median income is also an important factor. If you want competent and engaged staff and not just some greenhorn fresh from university, desperate people, or people with no merit for the role, then you should consider offering a more realistic wage. Even if the US state minimum wage at many places is far lower than what you offer, the living cost over there is much higher in most places, just like the median income. The people youāre looking for usually have higher education if they arenāt native English speakers, and with that kind of education, they can easily get a job in their local area that offers 20+ euro per hour.
Just take this as some constructive criticism, as in my personal opinion these jobs can be very stressful, and even if I personally would like to work a job like this, it would not be at a wage at which I could build a future for myself and therefore never be more than a temporary solution.
Edit: I was made aware that the minimum wage is indeed 13.90 euro as of this year and 14.60 euro by the next. Therefore, parts of what I wrote are not applying anymore.
That being said, looking at some of the replies, people have to keep in mind that Germanyās tax burden is very high, and people that work usually donāt profit from the welfare state with an average tax burden of 30-50 percent depending on income, plus 19 percent VAT on top for most purchases. Rent here is also very high and usually takes around 30 percent of income on average and easily up to 50 percent in bigger cities.
Lastly, Jakeās reply to naturally adjust the wage based on location and cost of living at said location seems very fair if properly applied. In my experience, however, companies usually donāt pay much more regardless of circumstance and tend to stick to the advertised wage as their payment goal. I could not imagine them bumping up the wage significantly just to accommodate someone from New York, where renting prices often are in the thousands of dollars alone. My post was much more intended to show a concern that instead of employing competent staff from countries like America or Germany, they will, with a much higher chance, rather employ someone from a low-income country, as they will get away with paying them much less for much of the same work. Which honestly makes perfect sense economically but leaves a bitter taste for the rest. Naturally, I have no way of knowing whether this will be or would be the way the Bunpro team hires its staff or not, as I have no actual insight into their processes, but I also donāt think what I said is unreasonable to assume. I still hope Bunpro, as a website and tool, keeps improving and hopefully is adding an adjustable cooldown for reviews we got wrong as well as a rewind feature soon.