I am stuck in vacation mode. Turned it on for 1 day and cannot turn it off. It says “Your vacation mode data is being updated” …since almost 3 hours. This is ridiculous. And apparently vacation mode has been broken since 2020. Why is this not fixed? Why does it do nothing? Why can I not review stuff manually at least? From the decks or something? This is so frustrating. I want to scream. Please fix this!
Same here, I’ve got the same vacation bug bug going on.
@Wizz-chen I just checked your account and it doesn’t seem to be in vacation mode.
@pteroduck Are you clicking the “Disable Vacation Mode” button here? Log in | Bunpro
It should look like this:
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Hi Jake, thanks for the quick response! This is what I see when I go to the vacation mode section:
I’ve tried refreshing it quite a few times but that also doesn’t work. I tried the app and that doesn’t work either.
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I wonder why vacation mode is so buggy 
, Bunpro isn’t even the only place it happens, Wanikani have some as well apparently. To be honest I don’t even understand why this feature even exists, the whole point of a SRS system is to simulate forgetting curves, I don’t see why going on a vacation would stop your mind from forgetting stuff…
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In ideal situations you would be able to do your reviews everyday or at least catch up, but in the case that you have an event that spans multiple days and there’s no feasible way to review, I think it’s a useful feature.
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When you ran it, did you wait for it to process or did you navigate away from the page/refresh the page?
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Hello, same bug here. Activated vacation mode for 1 day, and can’t exit now. Tried from mobile and desktop. The “Processing vacation mode exit. This can take up to a couple minutes!” loads indefinitely. Tried to wait, click away and come back, refresh, log out, etc, both on desktop and mobile, but nothing has worked so far.
edit: finally worked. Looks like I have around 24-48h worth of reviews though, so I assume vacation mode was deactivated the first time I clicked on it around 30 hours ago, but my account for some reason wasn’t showing the reviews and still displaying the vacation mode message.
I waited a few minutes everytime to see if it would resolve itself but it didnt. I think one of the other staff helped me out and did some manual release. Thanks for the quick resolution guys!
Unfortunately I’ve also run into this issue now. I had my vacation mode on for a few days while I get review piles under control across my wk/bp, but when I went to turn it off today it sat on the “processing” mode for about an hour (I went to class and came back and it was still thinking), and when I refreshed to try again it became stuck like this:
I know I probably confused it by refreshing, but I wasn’t sure what else to do since it was just perpetually processing.
After a few minutes it returned the ‘Disable Vacation Mode’ button, which I’ve clicked again, but it’s looking like it’s just going to be endlessly processing again. Is there a solution for this?
Just took a look and it seems you are out of vacation mode. Would you mind confirming for me please?
We also revamped vacation mode (not released yet) to solve the main issue with it which we think is the fact that it isn’t clearly communicated that it will take up to 3-4 minutes depending on how many reviews you have.
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It has since turned off vacation mode - but only after I refreshed it, because it was still on this same screen that it had been on since I clicked it after my original post, about 4 hours ago.
To be clear, the screenshot I posted earlier where it was “stuck” was after it had been “processing” for about an hour already. Refreshing that time made it get stuck for a few minutes. Refreshing this time, after 4 hours, apparently fixed it. Not sure what really made the difference there, but it does make it seem as if its not just an issue of refreshing too early.
Thank you for looking into it, though.
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You should communicate that it take 3-4 HOURS, not minutes. Mine went back to active after 3 hours which terribly long for a 1 day vacation.
@imasamuka: I used WK vacation mode a couple of times and never ran into any issues.
Also: since I’m off vacation mode my app doesn’t sync anymore. Have to do reviews in browser now, bc for some reason the app shows almost 700 items waiting for me…
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I have the same issue. I’ve been trying to exit vacation mode since yesterday on 4 separate occassions. It thinks for an obscene amount of time, and then goes back on vacation mode instead of switching it off.
@Wizz-chen
I am looking for the issue in the app, but for now you can try opening settings and search for “reset data” then tap on “reset all data” and it should fix the issue.
Sorry for the inconvenience 
Can you somehow manually disable my vacation mode? I’ve been unable to use the app for
2 days now, and I’m getting tired of clicking the button, looking back 2 hours later and still being in vacation mode.
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Having this issue as well, as reported here a few hours ago. This should probably be addressed as a priority bug since the account becomes completely useless.
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I also can’t disable vacation mode, neither in the app or browser.
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Your accounts should now be fixed!
Sorry for the late reply and the inconvenience 🙇♂️
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Hello, I have also the same problem is it possible to fix it for me ?
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