Having the same issue. 18 reviews stuck and won’t clear no matter how many times I clear. Won’t let me study new grammar either. Tried refreshing and logging out and back in. 
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Hey and welcome on the community forums! 
Hey! 
Nice to see new faces despite circumstances!
I have informed the technical part of the team so I hope it will be solved soon!
I am very sorry for the inconvenience! 
In the meantime, feel free to ask about grammar point themselves on the forums! 
I am about three days into my free trial. During “study” today I kept getting stuck with a “loading…” message when I tried to do the quiz. Quiz was for がある、ここ, and と if that helps. I tried using the iOS app and the website and both didn’t work.
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I am experiencing this too.
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@genehayes @timfreilly @Leyline @hali_g @Humin @atticusd @Primos @bleejean @celestinpro
I have found and fixed the issue. I apologize for the inconvenience! Let me know if you continue to be unable to do reviews/study.
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Hi, I tried to upgrade my account from monthly to a yearly subscription, but underlying POST request to bunpro.jp/subscriptions/upgrade_subscription returns error with code 500 with no explanation every time I try.
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Hey and welcome on the community forums!
I will inform the tech part of the team about the issue!
By the way, your avatar looks really interesting 
Cheers!
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In the Genki II path grammar points よていだ and んだけど are located in the wrong chapter.
@prouleau Hey! んだけど and 予定です appear shortly on pages 82-83 in 表現ノート3 (Expression Notes 3). Cheers!
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@Pushindawood
Pages 82-83 are in chapter 16. In the Genki II grammar path these grammar points are in chapter 15. They should be in chapter 16.
Hi @prouleau, which edition of Genki II do you have? I just checked mine and the Expression note 3 mentioned by @Pushindawood is on Chapter 15, page 82- 83. So might just be a difference in versions?
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@Pushindawood I checked my book. @mathijsdm is correct, this is a difference in version. I thought I had edition II but this is edition I. Please forget my complain.
Sorry for the inconvenience.
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Is there any audio for the N5 grammar while doing reviews? My settings for audio autoplay are on but I’ve never heard a single sentence. When I do new lessons the audio works just fine. Do I have to do anything else to hear the audio or is this a bug?
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Might be because you have to conciously press the play button during lessons, but the reviews use auto-play. It could be that you have blocked the audio auto-playing option in your browser settings. Could you check this?
Probably you have Bunny mode turned on? Audio doesn’t play in Bunny mode.
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Thank you so much!
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When I press “Take Quiz” and the “Examples” tab is selected, I got the quiz popup somewhere in the middle of the page and its height is too big.
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It’s really challenging to me to read an orange text on the gray background. The contrast ratio is only 1.59, when at least 3 is suitable for comfort reading.
https://developer.mozilla.org/en-US/docs/Web/Accessibility/Understanding_WCAG/Perceivable/Color_contrast
2 Likes
Browser: Safari Version 13.1 (15609.1.20.111.8) (Desktop, up-to date macOS)
Clicking on Study brings up the study screen as expected, but there is a large delay before I can interact with the website in any meaningful manner. I would say for 5-10 seconds I am unable to click on anything, and only after an elapsed time can I start interacting with the study session.
Have duplicated issue on mobile iOS Safari on iPad, as well as several laptops using the same version of Safari.
I am going to progress through study, hopefully I can duplicate if necessary to troubleshoot.
Sometimes during a review Bunpro would suddenly take my answer as submitted while I am not done typing it and (obviously) mark me wrong. I swear I touched neither the submit button nor the return key. It just happens when I am in the middle of typing the answer.
This is not a big deal. When it happens I just click on the OOPS button and answer properly. I report it because I suppose the Bunpro technical team would still want to know of the problem.
Browser: Chrome Version 81.0.4044.138 (Build officiel) (64 bits)
OS: up to date Windows 10
