Feedback - Bug Reports

Got 17 items in my cart for the personalization beta thing, but it throws an error when I click on the cart:

Currently viewing in Safari iPhone 15 Plus

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Thanks :pray:

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If I try to edit Core Deck (Sentence Words Only) | Bunpro, my browser crashes because the deck is too big. I wanted to add a picture.

I edited the picture used by other core decks. I hope it’s OK since I didn’t ask for permission.

If it’s OK to do this, could you please add the picture?

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Well, it is hard to find time to do my reviews lately and finally I find some, I got greeted with this:

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oh its escalating even more, now i can not even open dashboard:

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Amazon S3 is experiencing an outage, which means Vercel is down, which means Bunpro is experiencing downtime 🫠

Everybody please pray to Saint Bezos. Apparently the entirety of the worlds infrastructure is built on top of Amazon.

Keeping my eye on it.
Sorry for the inconvenience everybody!

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I am literally working as Azure SSP man, come let me guide you to Microsoft infra that has no downtime and is never ever down. /s

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some weeks ago I had around 40 phone calls on a weekend because I was on standby and parts of Azure were down and therefore our applications. :rofl:

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It’s not really a bug but 忘幓会 bounenkai seems to have two different entries in Bunpro, one with example sentences included in the N4 deck and another without that has E1 as a tag.
I though I might point it out, I don’t know if there is a reason for it?
Edit: 弊社 heisha as well

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is the whole website down? I can not get any reviews done. I am already stressed enough, work/life/responsibilities not leaving much time to study and on that time I can not even use the service? many in here scheduled the exam on this december, not much time left and we can not study because the system does not have redundancy?

I am sorry if I sound like a karen but I really need to do my reviews right now as I have work during the day. I know there are many like me.

so please, at least until december, implement a solution for this. redundancy or offline functionality, I dont care what it is but I need 24/7 availability. charge me more if you must, but give me the service.

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you’re asking a Japanese learning app for a 100% SLA?

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well yes for at least when its close to the exam. a minute or two downtime not big deal but hours of it? is that acceptable?

why is there the constant need of communication per each review? how about bulking it? give the student some offline ability? too much to ask?

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I take it you don’t work in IT ? :sweat_smile: These kind of things happen, that’s just how it is. Not having Bunpro isn’t life threatening, a 24ish hours blackout once a year is alright. Especially if it’s linked to the global one that happened today, I suspect much more important business weren’t available or isn’t aren’t.

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What? Expecting redundancy on a paid service is too much? Am I the westener here or your standards are too low? You think the average joe would care what cloud is?

I am literally working in the industry and I know more than I would like to. Especially so, I would expect multi cloud redundancy in ā€œmission criticalā€ time period. After setting it up, delta changes would not need much bandwidth even if you sync per hour. It is not like you are going to let your backup resources stay active when your primary provider is back up so it is not costly at the end.

But you probbably think I am expecting too much from a language learning app, or that all is too much hassle for non-essential services. On the other hand this is whats expected at bare minimum when ā€œredundancyā€ is mentioned where I work.

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The link to the B-Points shop seems to be faulty, I receive a 404 when clicking on it in the dropdown menu.

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Hey, not sure if this post would go here. It’s not bug but a suggestion. I would like to be able to turn off furigana for Wanikani Kanji without having the Vocab switched to any SRS level in here at all. I would like to see the vocab again because here I can see usage examples way better than on Wanikani so I wouldn’t mind to have to review the same Vocab all over again.

Hi, assuming this is a bug… Just tried to do reviews on iPhone (Bunpro app) and the app refuses to move to landscape mode. This is a problem as I’ve got a keyboard plugged into the USB-C port and can’t stand the phone up in portrait mode.

I’ve checked the settings and I can’t see anything that would prohibit this (system rotation lock is turned off). I get that the rest of the app isn’t necessarily designed for landscape mode but I’d really appreciate it being implemented for reviews. Thanks!

Really not important at all, but a badge I got a while ago has appeared on the left (most recent) of the ā€œRecent Badgesā€, shown at the bottom here:

I’ve included the ā€œNotificationsā€ in the screenshot so you can see that the N3 badge is my most recent one.

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Are you still getting this error after the recent Shop update?

Seems like a weird one, and unfortunately the local data that would be breaking that cart system is nowhere that I can actually access it.

On the 1 / 1,000,000 chance you’re an elephant and can remember what you had in your cart, I’d be very grateful :sweat_smile:

Deck Cover added!

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