Feedback - Bug Reports

Hi there! Thanks for the feedback.

I’m unable to reproduce the issue :sob:
Is this a recent issue? Have you got a main Deck selected?

Noticed the color scheme means it’s really difficult to see the options on drop-down lists in the settings when in dark mode:

image

:dog:

@Jake it works, Thanks

The correct number is now showed in stats. However, I have also had the issue of not obtaining my N2 badge. I tried removing 精々 from the SRS then studying it through the Study button and from the grammar point’s page itself, and had not received the N2 badge afterward.

Hi! I’ve been unable to add new items to reviews since the 2.0 update, I just always get stuck with this Adding to Reviews permanently spinning: image
Seems to happen regardless of the grammar point I try to add. Would love some help!

Update to this: After leaving a page open for a large period of time (10+ minutes) it seems like some items are getting added to reviews, but this is unsurprisingly not ideal either!

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Despite being well into N1 the stats to show how many reviews were done and accuracy haven’t updated. I believe that it’s like this ever since the big update.
I also used to have the pie chart show that I haven’t finished N2 but since yesterday that seems to be ok :pray:

Because of how the new grammar pages work, you can’t back out of grammar points if you have language set to Japanese. When you load a grammar point, it loads the English page and then immediately reloads the Japanese page with a new URL, but if you hit back it goes back to the English page and then immediately reloads the Japanese page. You can technically go back if you mash back fast enough but I don’t think it makes for a good experience.

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Going to the last page of Genki II deck results in Internal Error.

https://bunpro.jp/decks/8os0fh/-Genki-II-2nd-Edition?page=7

The first one yes, just recently. The second one at least since… march.
I have a maindeck selected yes.
Will try another browser within the next days and see if that changes anything.

@GreenOpal
Hi there. We are investigating this!
Thanks for the report

@Niclas
Are you able to try in Chrome? It shouldn’t be a browser issue, but I’m unable to reproduce it so might as well try.

@Slysoft
I’m unable to replicate this.
What browser are you using?

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Noticed clicking on the “Bunpro” button in the top-left on the dashboard no longer refreshes the page.

2 Likes

We’re going to look into a fix for this.
Will keep you posted!

This is on purpose.

The data inside all of the Dashboard page will automatically refresh at regular intervals (60s) or whenever you tab out of the Dashboard and switch back!

If you are really skeptic about if the data is the most recent you can always refresh the page through the browser I guess!

That’s cool :+1:
I’m always (that saddo who’s) waiting for the next hour to come by and hit refresh and get stuck into the next set of reviews, so I wonder if there can always be a refresh on the hour / as soon as the next batch of reviews becomes available?
Now getting ready to refresh in just under 1 minute … c’mon … :grin:

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My ghost reviews didn’t generate.

On the summary page, I can see that I failed two (non-ghost) reviews during the last session. However, I have no new ghost sentences at all (“No reviews for Ghost 1!”). I checked, my ghost setting is set to “On”. I think the SRS level was lowered correctly, but obviously I didn’t really pay attention to it so I can’t check.

I tried in internet explorer and chrome. Same bug.
Another example, Vocab N5 deck shows “1 Review”. When i open it i shows the " お疲れ様です!good job" page. It stills shows “1 Review” when i go back to the decks page.

If you want screenshots or even screen recording i can provide that, if that would help at all.
Maybe my account is… broken? :sweat_smile:

Edit: Page url is then “…bunpro.jp/summary?wasEmpty=false&wasForceQuit=false&isPostQuiz=true”

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Can you pinch the screen to zoom out at all?

Yeah that indeeds sounds like something is broken…
Can you try the old system with the Deck ID parameter set?
The link should be this

This now appears intermittently on a few different pages:

(NB Not when trying to sign in when already signed in)