Feedback - Bug Reports

Sometimes these graphs just don’t want to appear, even after refreshing:

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Got this fixed. It should be out with the next patch.

@Schatti I have fixed this. Should be out with the next release!

@SpookyNoodlez Good catch on the tool tip! I have fixed it. For the tab title. This is one that has been eluding me for a while but I think I got it fixed.

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Hello,

I haven’t scrolled down the whole page so maybe this has already been mentioned.

I’ve just noticed that on any lesson page, if I switch to the exemple tab and play an audio, then go back to the lesson tab, displaying or hiding furigana will replay the audio over and over again.
Using the app on Android.

The timeline says I have reviews that I don’t actually have.

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Hi there,

I can’t access my reviews anymore. It’s telling me in the app as on the website to get a new subscription. But I already paid for October! What is happening?

Please get in touch as soon as possible. Really fear to loose my streak which I worked hard for.

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Just to reassure you until staff get to your post, there are many ways to reinstate your streak, including asking staff to do it and manually entering the streak you believe you should have on the settings. Hope your account gets up and running again soon.

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@bunnypro 教えてくれてありがとうございます!I feel a lot better now.

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Hey! I took a look and I believe everything should be in order now. Sorry for the trouble.

@bunnypro Thank you for your message :bowing_man:

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It is, thanks so much!

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@Humin

Hi there,

The XP issue should be fixed in the next release!

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Sometimes when doing a review session, the summary at the end is for the previous review session instead.
Since I always do vocab and grammar reviews separately, usually alternating, is there a way to see the summary for just the most recent grammar session, or a way to see the summary for just the most recent vocab session? Perhaps that could be a workaround for the bug for the moment.

Just a feeling, but it seems like I’m getting less ghost reviews than I should be getting right now, and it also feels like some items are progressing their SRS as if I never got them wrong. But again, just a feeling.

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Just wondering if there’s any update on this? It’s a bit frustrating since it’s blocking me from creating any new cram sessions. Seems like it works fine on the website though so I can still make a session and continue it on the app

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@Delta386

Just got it fixed, will be released with the best roster :bowing_woman:

Cheers and sorry for the inconvenience,
Cheers

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Ah no worries! Thank you for the speedy reply!

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Noticed the review graph on “Profile” is appearing blank until you interact with it (e.g. scrolling it to the right). It appears at first like:

Then after interacting with it, it becomes:

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I noticed when searching for grammar that there is a menu on “Options” which you can only access the upper part of.
It would be useful to have a scrollbar or something to allow you to keep going down the menu, as currently the portion you can view/access is limited by the taskbar / bottom edge of your screen.
(However, by clicking on the visible portion of the next tile, I found out it corresponds to Tobira :smiley: ).

NB: This doesn’t bother me at all because I wasn’t hoping to use it, but I just thought I would mention in case this affects anyone else.

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Hi, there is a bug in the Android app (latest version). When I use the Cram option, I select some lessons and then press Continue, I get this screen where I can select Style and Additional settings. The bug is that that page can’t be scrolled downward. I assume there is a ‘continue’ button at the bottom, but since I can’t scroll down I can’t see that. There is no way to start the Cram option now.

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I actually brought this up about a week or so ago as well. Thankfully it looks like it will be released with the next mobile update!

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Hi there. On the reading practice pages, why does the text move around when I move my mouse over it? I click on a word or something and other sentences squash down together.

Is there a way to stop it? It can be frustrating and I have enough excuses not to study…

Apologies if this has already been adressed but I couldn’t find it on the forum. While I am here, thanks for all the great work! It’s thanks to you guys that I can take a swing at N2 this year! You’re awesome!

1 Like