Feedback - Bug Reports

[_max]

Thank you very much for the fast reply!
I believe the issue is a little bit different, and looks like I was just able to reproduce it.
The steps are next:

1. I already have a Note in my grammar point.
2. I’m starting the review
3. I’m answering the question and go to details (F)
4. I’m clicking on edit Note and saving it.
5. The note is deleted
   I can see in the console

Request URL: https://bunpro.jp/api/frontend/notes/73725
Request Method:DELETE

Expected behavior: Note is updated

Also this issue happens only if I click edit note first time on the Details page during review. If after that I’m adding the note again and click edit-save - no issues.

[veritas_nz]

Are you still in the Bunpro Beta?
You can opt in here

[veritas_nz]

Damn I haven’t seen this bug in aaaages.
It was originally caused by our switch/addition of Fill-in questions to Vocab.
Basically the system thinks you want to do a Fill-in question, but is given Translate data.

I’ve gone into your account and fixed the un-submittable questions manually (I think I got all of them).

If you see any more of these questions on your account, you can simply change the Question Type in the Review Type menu to something else, then change it back.

That can be done here:

[CHJSlocombe]

Thanks very much, I’ll keep an eye out for any more

[Lucas-Emanuel]

Hi there,
not really a bug, but I lost my (rather long) streak a few days ago, even if I remember clearly to have done one grammar review on my phone. Maybe there was some problem with my internet connection or I closed the app without finalizing my reviews?

Sorry to beg, but I would be superstoked to get my streak back!

[IcyIceBear]

Scroll down to the bottom of the reset page and put whatever you want

Reset page

[Scyamntic]

Looks like things are back to normal on the audio playback.

[veritas_nz]

Just a bit of a reply again with this – we’re currently busy with a bunch of other stuff in the pipeline, but I have bumped the priority of sorting this out in an internal ticket.

We’ll get it to a point where you can set the SRS-level directly through Learn eventually.
When we do implement it, it’ll be much smoother than the hack-ish one that you were forced to do before.

What I’ll do in the interim though, is set it up so that it will factor in mid-lesson external Review-addition, i.e:

1. Mid-Learn, use the “Open in a new tab” button on a Vocab/Grammar
2. Use the Add to Reviews button, and manually set the SRS level (like you used to)
3. When you go back to the Learn page, that item will automatically remove itself, so you won’t have to do that item in the Quiz step anymore

^I’ll publish the update that allows this new flow to the website early next week.

[Aikibujin]

Yep, looks good

[Madurigaru]

Hello there,

I might have found a little bug

[imsamuka]

For some reason, I can’t use Yomitan in the Reading Practice pages, although It works fine in any other place, including Bunpro reviews and grammar points.

The text selection appears, but the popup doesn’t. Here is a print on a grammar point:

[wct]

Today I’ve been experiencing more connection failures / failed submissions, as well as site slowdown, such as the review summary page loading and dashboard loading. I also noticed slow loading of the Decks page. I just got one of these error pages:

The page you were looking for doesn’t exist. [Etc.]

This was from clicking on the Decks navigation from the dashboard. (Loading Decks in a fresh new tab, from same link/nav, did not have an error.)

Feeling unstable-ish again, although not as bad as the most recent time I reported on this a few days ago. I’ll continue to report situations like this, when they occur more frequently than usual.

I’m getting the vibe that this is one of those progressive problems that slowly builds up until a crisis point like the recent outage a while back. It reminds me of running low on memory and getting close to the limit on virtual memory. Like, you notice slow down and problems, more and more, until suddenly you tip past a threshold and you get memory/harddrive thrashing and everything grinds to a halt.

Maybe something to do with back-end database, as people use the site, build up of records, something like that? Leading to a bottleneck on site responsiveness, and effectively ‘thrashing’ on some particular day where just a slightly higher number of people using the site tips it over the edge?

Anyway, that’s the vibe I’m getting.

[Jose7822]

Just wanted to confirm that I’ve also been experiencing both the bug where the correct answer is marked wrong, and inputting it again marks it correct (for a different grammar point, but the same bug as shown in @Madurigaru post above), as well as the random site errors when trying to access a deck (as reported by @wct).

[LagonKa]

Not sure everybody is concerned, but I can’t access the community / forum pages from the dashboard. It immediately leads to a blank page, without loading time.

I’m using the webapp (when you “install it” from chrome to your phone’s home screen.)

Edit : 12h later, it’s back to normal.

[veritas_nz]

@Jose7822

Just checked in on the aforementioned question.
This was a content issue – basically a broken hint on this specific question.

These are likely issues on a per-question basis, so please report these when you find them using our Report feature!

[veritas_nz]

Thanks for the follow up!
Hmmmm that’s a very strange interaction…
I can’t replicate it given those instructions

Some quick questions:

1. You didn’t empty the input box and then save? That would delete the note.
2. Do you have any browser plugins installed?
3. What browser are you using?

Let me know and I can continue with the investigation!

[Jose7822]

@veritas_nz I see. Will do that then. Thanks!

[darzington]

Hi, the other day I had no reviews to do (I’m taking things slow) and it seems like that ended my study streak! I don’t mind, but I imagine some people might. Just a heads up

[veritas_nz]

Hi there!
That’s unfortunate…
Using the Cram system will keep the streak, but it’s definitely not very obvious.

Also an FYi for ya, you can use the Set Streak feature on the Reset Settings page to manually change your streak if you think you’ve been cheated.

[Zag04]

While studying new grammar I’ve found that I can’t click on grammar points to have a popup of them linking to their page anymore, is this a change I don’t know about or a bug or a personal issue on my end?