Feedback - Bug Reports

[wct]

@EdBunpro

Still have errors on your end or have things sorted themselves out?

It is typically intermittent. Like the analogy I made earlier, with running low on memory just prior to hitting the threshold before hard-drive thrashing: I’m basically just reporting moments of ‘lag’ or ‘freezing’ – like, imagine playing a game and seeing it lag or freeze temporarily, but this foreshadowing the possibility that the game will soon crash.

Hopefully, with more reporting of such ‘lagging’, you guys might have a higher chance of spotting some sort of correlation with performance issues and/or future site outages.

My hunch is that there’s some deeper underlying problem that is ‘underneath the water’, and these slow-downs and outages are just the ‘tip of the iceberg’ symptoms.

[IcyIceBear]

Android Mobile, all the badges are normal,(besides them all showing what used to be hidden text until you got closer), except the cram and self study badges. They’re intermingled

[Dwrlesky]

Setting a vocab manually to master while in lesson decreases the current amount in the lesson by two.

So if you have 10 words in the queue and mark one as mastered, the queue is now 8 because the word that comes after also disappears from the queue.

If you start a new lesson the word that disappeared before is there again, so at least it doesn’t get marked wrong.

[_max]

The issue seems to be non-reproducible now.
For a week, I’ve been editing Notes during review, and the bug hasn’t occurred. I’m still not sure about the cause, but nice that it’s resolved
Thank you for the support!

[Erwaning]

The side buttons “Add to review” and “Mark as mastered” do not work for me.
If I press the review button, it says “failed!”, but it takes it into account if I reload the page.
If I press the master button, it says “failed” and upon reload says that I have added to reviews.

Issue on Firefox and MacOS Safari.

[NeoArcturus]

@NeoArcturus

Ok, I think here I now really have something: It appears like the vacation mode that I activated for the time I didn’t have an active subscription messed my items a bit up

This is how the reviews for all my Beginner 3 items are timed:

Here for Beginner 4:

For my other SRS stages, it’s similar: For all the Adept items, my next review is in over 20 days (which shouldn’t be possible), and for Seasoned 1, the next reviews of my items are all in more than 20 days, although the highest one should be 14 days? For Seasoned 2, I can’t really say anything, but since they’re all in one month, I guess that one is ok…

I might have found out another interesting info about this: It appears like all my reviews got delayed by exactly the time span I had vacation mode enabled at. So, since I had vacation mode for 20 days, this means that after I deactivated it, all my reviews got scheduled 20 days later than they should’ve been…

[bunnypro]

Like others, having problems turning vacation mode off. I just want to do a few reviews then turn it back on again

When I use the slider to turn it off, the text still says that vacation mode is on and it’s impossible to do any reviews:

EDIT: A solution seems to be accessing reviews directly by entering the URL immediately after clicking the slider, instead of going via the dashboard

EDIT 2: Can’t get that to work even and vacation mode seems impossible to turn off right now. (I did later manage it somehow!)

[wct]

Just got this error message/page after doing a Vocab search for ‘よかれあしかれ’ (url: https://bunpro.jp/vocabs?utf8=%E2%9C%93&query=%E3%82%88%E3%81%8B%E3%82%8C%E3%81%82%E3%81%97%E3%81%8B%E3%82%8C&commit=Search):

Error: An error occurred with this application.

Your connection is working correctly.

Vercel is working correctly.

This is an error with the application itself, not the platform.

502: BAD_GATEWAY Code: ROUTER_EXTERNAL_TARGET_ERROR ID: cle1::qp9qb-1709002294187-a672e0cf3902

• If you are a visitor, contact the website owner or try again later.
• If you are the owner, learn how to fix the error and check the logs.

There was a long(ish) delay and then finally this error page.

Just now I tried it again (same url) and the search returned just fine, as expected. So, it was one-off, but it happened.

[Jose7822]

I’ve actually had this page show up 3 times now. A refresh will eventually make it go away, but there’s definitely something up with the site. Hopefully the BunPro team can figure it out, if they haven’t already.

[veritas_nz]

Going to be taking some time off of bug-fixes while we prepare to push a big update.

^Will get to all of these when things are back to normal!

If anything is urgent/account related, please send me a DM

[bunnypro]

Now study streak is back to 1 because I guess vacation mode didn’t turn off correctly If it’s possible to work out what my study streak really is, I would appreciate it. If not, I’ll make my best guess and try to put it back. Hoping vacation mode will turn back on this time when I try it now!

[drunkgome]

You could try using your heatmap to count this manually. That is of course assuming you did an SRS review everyday instead of just cramming.

[EdBunpro]

@drunkgome

SRS review everyday instead of just cramming

Cram counts towards streaks FYI~

[drunkgome]

Yip, but I dont think it would show on the heatmap if you were to say cram once and extend your streak, but not actually do a review.

[LagonKa]

-I was reviewing vocab only when my phone went from night to day mode at 9am.
The webapp refreshed but my session then included all reviews, meaning grammar too.

-Clicking on "summary"in the cram section leads to the “internal error” page if you never crammed anything before. Yeah, I did that…

-Searching in Vocab sometimes does strange things with kanji. Like you would only find 気を確かに if you typed たしかに.

EDIT : Just noticed this :

[Warrie]

I have a weird issue today - I added 3 new points to my reviews. I then did those 3 reviews.
On the main screen, my total number of reviews for n4 increased with 3, as it should.

But if I open the N4 deck, there is no SRS stage for those 3 points (the red stamp + SRS stage is missing).

I then removed those 3 points and added them again, but no new reviews appeared.

I then added another point to the reviews, 1 new review appeared, but for that point the 'red stamp + SRS stage) also does not appear in the Deck overview.

When I then refreshed the N4 deck page, the 3 points I added to my reviews are unselected again, when I click on the 3 dots I get the option to add them to my reviews again.

I now tried multiple times to add those reviews - when I add them an ‘SRS 0’ appears in the Deck overview, when I refresh that page they’re marked as ‘not added’, when I click the 3 dots I can add them again. But again after a refresh they’re marked as unadded.

As you can see in the screenshots, those points are in my review stage yet are unmarked in my Deck overview.
Also strange: I did one review for とされている , that one is at beginner 2 stage after doing 1 review.
I also did reviews for the other 3 in the screenshot below but those remain at Beginner 1.

Edit - it’s an issue with the website only, in my app these points do show up as being added.
Also the app says I added 175 items for N4, the website says 174.

Edit 2- somehow everything is working normal again. I assume it was a temporary hickup with the site?

[NeoArcturus]

I might be wrong, but shouldn’t it be “an extent”?

---

@veritas_nz

Going to be taking some time off of bug-fixes while we prepare to push a big update.

^Will get to all of these when things are back to normal!

If anything is urgent/account related, please send me a DM

Thank you for your hard work!

[drunkgome]

I know you guys are taking some time off of bug reports, but I wanna put this here for when you resume looking at them. When learning vocab items in the N5 deck, if I mark an item as mastered, it seems to reduce the items to learn by 2 instead of one.

[NeoArcturus]

@drunkgome

When learning vocab items in the N5 deck, if I mark an item as mastered, it seems to reduce the items to learn by 2 instead of one.

Adding onto this, I found out that the same is also true for grammar (I accidentally marked a grammar point as mastered and then I had only 3 left in my batch)

[bunnypro]

Thanks - I can remember how much lower my streak is than my number of days studied, but that’s a nice way of verifying it!

Totally giving up with trying to turn vacation mode off now though. I must have tried to turn it off more than 100 times over the last couple of days and all that has happened is that my streak has gone back to 1 again. I just hope that at some point in the future it will be possible to turn it off and do some reviews again.