Feedback - Bug Reports

Thanks! Please tell them about this too, I believe Noun and な-adjectives weren’t supposed to be on the same line :see_no_evil:

grafik

It is this grammar lesson: っぽい (JLPT N3) | Bunpro

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Hey! Are you able to go through and try again please?

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Still the same :disappointed_relieved:

Additionally, when completing the quiz for new items it does not play back audio. It automatically skips to the next question when pressing enter. Same issue on both my windows PC and iPhone

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We are looking into it. Sorry for the trouble!

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Off to Sleep but came to report the same for me on Android (web). I go through learn and do my batch, but when I do the quiz to finish up as soon as I press reveal it auto skips to next question without even letting me grade it. After the last one it takes me back the the beginning of the batch on the same vocab. When I back out my daily learn number is still zero and going back to learn takes me to the same batch as before

N3 vocab deck

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@IcyIceBear

Hi there!

This bug should be fixed now.
It was only happening to users that had Auto Expand Info on.

Please let me know if there is anything else we can help with :bowing_man:

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Left panels of the UI are buggy. Some are fine, some you can’t even scroll down to the bottom.
I guess it’s because text is set to 20px instead of the default 16px on my side. I’m using the webapp.

(The main reason for this is that I almost can’t read hints, especially japanese on my phone. Wish they were a bit bigger)

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Thank you! Working now

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Good find!

Pushing a temporary fix for this now.
Will take another look at it tomorrow 8)

Are there any known errors with WaniKani sync and this new deck update? I went looking through the vocab decks now that they’re available, and I’m seeing multiple words that should be mastered by way of WaniKani. I did go and click the Sync button in the settings just to make sure, but it didn’t seem to pull anything.

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I have a significant issue, but I’m not sure if it’s only happening to me.

My vocabulary review types became completely mixed up between ‘manual translation’ and ‘reveal and grade.’

I haven’t changed anything in the settings, which is really frustrating.
The vocab deck review types for N5, N4, N3, N2, and N1 vocabulary have also changed. I’ve tried adjusting the settings, both on deck level or account level, but it seems to time out upon request. The new words I add for review are also set to ‘reveal and grade,’ despite my settings being configured for manual translation.

Additionally, the new deck list view appears to be broken to me; is there an option to revert it to how it was before? The deck cards are missing the two buttons for review.

Thanks a lot for your hard work!

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My premium subscription has completely disappeared despite having purchased “liftetime” a month ago. I’m thinking there is some sort of bug related to the free trial ending, but my free trial ended a long time ago and then I end up buying premium many weeks after it had already expired the first time. I currently have the app set to vacation mode but I would like to return to learning ASAP.

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Did you purchase it via PayPal? If so, and your PayPal email differs from your Bunpro email it won’t automatically be applied. There was a bug with the mobile app that allowed users to still access most of the features with an expired free trial so that is likely how you were able to continue to use the app.

If send us an email at [email protected] with your PayPal email address or the transaction id, we can get it applied to this account.

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Hi there!
Thanks for the reports.

I haven’t changed anything in the settings, which is really frustrating.

I’m assuming you were already using the Deck system before this update, and are using the website.

Nothing should have changed with your individual Reviews, nor with the settings for each individual Deck.
Is the mass-change option for the Vocab Decks (N5, N4, N3, N2, N1) timing out for you?

Let me know and I can look into it for you.
You seem to have a lot of Vocab completed on your account so could be a volume issue.

Additionally, the new deck list view appears to be broken to me; is there an option to revert it to how it was before? The deck cards are missing the two buttons for review.

We’ve adding the Review button back in now!
That one wasn’t a bug, more of an oversight :sweat_smile:

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When trying to load the site, it is just rapidly alternating between two loading screens and can’t break that loop.

As I and others have been mentioning for a long time now, the site is totally unusable anyway because vacation mode won’t turn off.

Good for you guys that I have lifetime because for sure I would be requesting money back from a subscription at this point.

Hello, thanks for the quick reply !

I understand this point; however, when I add a new word to the vocabulary, it defaults to ‘reveal and grade,’ despite my settings being on ‘manual translation.’ Additionally, some of my older vocabulary have been randomly set to ‘reveal and grade’ without my intervention.

The mass change option is timing out both at the setting level (when I set the option for ‘default vocab review tab’) and at the deck level. I’ve sent a bug report via the contact form, including the curl request to reproduce the issue if needed.

If possible, could you please set all my vocabulary to ‘manual translation’? I understand I have a lot of vocabulary; I apologize for that. I use Bunpro as one of my main resources for SRS, and it includes the vocabulary of Wanikani and JLPTs.

Awesome, thanks a lot !

Would there be a way to default to the bookmarked decks view when navigating to the decks page?

Currently, it defaults to the ‘learning’ tab. However, I not only study grammar textbook decks but also JLPT decks.

Thanks !!

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I was able to go in and turn vacation mode off on your account. Due to the large number of reviews and self study sentences it took about 20 seconds to process.

If you are refreshing the page/navigating away during this time it will forcibly stop the process which will cause the issue you are seeing.

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Hi again,

Are you able to please try this button in Settings (after setting the buttons for Vocab to Fill-in + Manual)?
If this doesn’t/didn’t work, then I think there is potentially something wrong with your Reviews, and I can take a deeper look.

Thanks!

I waited for a long time before (a few minutes) but then did inevitably refresh the page and then keep trying the same again. I’ll try and stay on the page longer next time and see what happens. Thanks again.

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Sorry to double up, but did the infinite load fix itself?
Or are you still experiencing it?

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