Feedback - Bug Reports

Looks like the missing ones are the ones for the newly released Grammar Points.

I’ll do some investigating!

UPDATE: They will need a conversion before they are available in Cram.
Apparently it’s on our to-do list!
Thanks as always for the feedback 🙇‍♂️

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Every time i try to do the reviews this massage pop out

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It looks like your free trial ran out.

To continue to access specific subscription only features (reviews, cram, notes, extra examples etc), you will need to choose one of the options here: https://bunpro.jp/subscribe

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Looks like this is still the case, I’m getting an “internal error” page there.

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I’m not sure if it’s just my phone, but I am having a really hard time clicking the little PLAY button next to the examples in the app. About half the time it doesn’t play the audio so I have to re-click it. Drives me crazy!

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Hey, I’m not sure if it’s only an issue on my end as I don’t see any other posts about it, but for some reason today I cannot save notes onto my vocabulary cards. I also have my keyboard set to dark, but when I click to make a note the keyboard becomes bright white.

-The “save” button in the top right is gone, so I cannot save the note.!

-previously, if I closed the note without saving it would ask if I wanted to save the changes. Now it is not asking that at all, it just closes the note and doesn’t save.

  • I think it worker earlier today, but it definitely was working fine yesterday.

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@tedledbetter

Thanks for the feedback you two!
We’ve tracked down and fixed the bug causing this.

Turns out the bug was only happening for older accounts.
Cheers for the ongoing support!

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Thank you!
I can see a page with 3 years of changelogs now, very nice.

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Awesome, yep, works for me now! Thanks :+1:

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Hey Mira!
I have fixed this bug, will do some other fixes and release the patch this week.
Sorry for the inconvenience :bowing_man: :bowing_man: :bowing_man:

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Hey, that’s great news! I’m glad to hear that it will be fixed soon. Thank you for your continued hard work on Bunpro!

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I’m pretty sure this is a bug.

I decided to start doing vocabulary decks today, but I noticed a whole lot of them had already been marked as Mastered. Maybe this was tied to my WaniKani account?

So I reset all of my vocab to 0. I thought I might lose some levels, but I went from 48 down to level 3.

Considering that I have unlocked all N5 grammar and have most of it on Seasoned or Expert, pretty sure my level should be higher than that…

Any update on why when a Kanji is clicked/pressed to show furigana it now disappears after a second or two? Is it intentional? If so, it would be nice to have the option to choose if it stays visible for an entire question during review in settings. Last the time it stays visible is quite inconsistent.

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Hi there,
I followed up with @mrnoone, the mobile dev about this, and he’s looking into it!

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Hey @HayedenBye
It was ntentional, to imitate the website. However we can change so the furigana is shown for longer time.

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Thanks. On mobile it is very inconsistent with how long it appears visible. There is definitely some bug in the state management of when it’s toggled on. I’ve had it flash on and disappear almost immediately. I’ve also had it stay visible 30 seconds+. I personally believe having it visible for the entire question is better ux design, especially since you could simply press to toggle it off when satisfied. I understand wanting consistency across mobile and web though. I think ~15 seconds would work in most cases, or even scaling with # of Kanji in the word could work.

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I mentioned this a few weeks back, but haven’t gotten any response on this.

On the website, when doing reviews, your answer turns into Kanji when you submit your response. I really find this handy to help me learn the readings of different kanji.
On the mobile app, it stays as kana.

Would it be possible to fix the mobile app so it behaves like the website? This is preventing me from using the app.

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image

I can’t seem to get past this answer because it keeps requesting me for a polite conjugation… so I type うたないです but then it marks it wrong… so there, I cannot seem to finish my review because of this

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Even when getting an answer right in reviews, the completion bar at the top of the review screen often goes backwards slightly.
I think I might know why - it seems the completion bar might be resizing to accommodate the change of view, including the scrollbar on the right of the screen for going down to read further information about the item being reviewed.

Screenshots in case helpful:

And a direct comparison:

Incidentally, the item being reviewed here is one of many where there are “empty translations”, i.e. just comma-space-comma-space instead of an actual translation.
I have sometimes been reporting a few of these as bugs - should I keep doing this? There are loads of such items.

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Is there an issue with adding decks? I have tried to add one both on the app (iPhone) and mobile web - I click learn on the deck, do the 5 practice Q’s, and then when I end the review it either tells me there was a bug (app version) or lets me return to dashboard as if the review was finished normally, but the deck isn’t appearing on the dashboard at all. It won’t add. I’ll try on desktop later but so far no luck!

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