Feedback - Bug Reports

Hello, I found a very weird bug with one vocabulary entry. 「シャワーをあびる」 keeps converting back to しゃわをあびる. It’s impossible to type in the correct answer. I had no problems with other words with katakana. And I can type this word fine in any app except Bunpro.
Here is the video: Watch unnamed | Streamable

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I expect this could be because of one or multiple of the below reasons:

  1. Temporary Bunpro outage
    • These sometimes happen, although I don’t think there have been any in a few weeks, unless we weren’t aware of them :thinking:
  2. Problem with your internet connection
    • Although you’d probably be aware of this if this was the case
  3. Strict Firewall settings
    • if you’re accessing Bunpro somewhere like a school or office, a firewall you don’t have control over could be messing with what you can connect to.

In any case, please let us know if you see this again.

Was this a Cram after a Reviews quiz?
And you set it to Input mode?

I think I might know what is causing this… :thinking:

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That’s right!

Here’s another one I’ve just noticed. When adding vocab to reviews manually, the text on the dropdown menu can be tricky to read:

image

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After the latest test flight update, the iOS app no longer opens properly. It is stuck on the launch screen that displays the Bunpro logo.

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Hey!
Try reinstalling the app. It should help :bowing_man:

I am looking into the source.

Just an update/addendum that I have since tried such a cram (“input” variation) and the first question was just like the above situation, but the remaining questions showed up as flashcards!

EDIT: Perhaps it could be because that’s what happens now when the “input” variation isn’t available for a particular vocab word.

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That indeed fixed it.

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Is it worth reporting any tts mistakes at this point or should we just wait until the new tts comes out?

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Issue affecting Grammar Decks page confirmed fixed! Thanks team :muscle:

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This should now be fixed!

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I had one sentence where I input a grammar point and it suggested I put something before it, but it ended up being a completely different grammar point.

お金を使いすぎたけっか、貯金がもうほとんどない。

I put in けっか. The correct answer was ために.

Another issue I had was with the automatic audio after inputting an answer. When I put in the correct answer for 今後も宜しくお願いします。the audio was completely different. I don’t remember what it was but this question was a vocab one so the audio should have been tts but it was a native example of a different sentence.

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Thanks for the feedback!

I would suggest for fixes like this, to report them directly inside the app while quizzing.
That way we have direct access to which sentences you’re referring to!

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Not a huge issue, but annoys me every time I use the search function:
I usually type whatever I’m looking for and then just click on it. However, I suppose when the text input loses focus, the content area gets reset, and I end up opening a page for a completely different grammar point than what I’ve clicked. Video: NVIDIA_Share_PECV79C5pC
I’m using Windows’ default IME, and the latest Google Chrome browser

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[All platforms] [Performance] [Load speed]

I don’t know why, but for last 3-5 days load speeds was dreadful, not only for me but 2 of my friends also experienced it.

We located in Tokyo, tried different networks, mobile traffic, WiFis in different locations, but the load speeds straight up bad.

Thank you for your time!

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Is there a way to report something while doing a review? I didn’t see the option

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We are looking into it :bowing_man:

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If you’re on Desktop:

Click that lil’ bug icon in the bottom right during reviews

If you’re on mobile, click the cogwheel in the top left then scroll to the bottom to the ‘Report’ button!

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For some reason my Yomichan dictionary chrome extension is no longer working with Bunpro. Works everywhere else though.

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This happened multiple times during my studies today so I didn’t report it through the app because I don’t think it is specific to any one question. It seems to cache the audio from the previous question and play it again. If I press play again it will play the correct recording.

Edit: This is on the iOS app

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