:bunpro_icon: Feedback - Bug Reports

[Sean]

I followed up with this internally.
This is a bug with the iOS version of the app, which will be getting patched soon.

For this style of Answering, we will only support English to avoid causing more confusion for users.

Have you thought about using the Reveal & Grade (Good / Hard) system for these questions?
This mode will hide the furigana pre-reveal, allowing you to answer it in your head before the answer is revealed to you. You won’t be able to input the answer like you do now, but it will still test your J > J translation skill. Also, it should save you time by not needing to input synonyms for every future Vocab word you add.

[Alerean]

Yeah, once it’s patched I’ll definitely move to the reveal and grade for those words I think. My kana keyboard doesn’t show romaji so it’s a pain to swap it just to answer certain questions. Something that might help is a hint on the question itself that an English response is expected?

Just for clarification, by reveal and grade do you mean “Flashcard” for answer input? Edit: Yep, seems to be it

[bunnypro]

Here’s an example of a review that’s almost impossible to pass because the sentence goes off the screen and so the word being tested is off the screen.

I can’t find a way to display the missing part, unfortunately (without doing things like copying and pasting the sentence into another app).

[Sean]

What’s the target word in that sentence?
Will try dig it up to figure what’s wrong with it.

You’re on FF right?

[bunnypro]

Looks like it’s 仕組み!
It’s on Safari.

Btw, this isn’t the only sentence that the same situation happens for (I’ve reported a few over time).

[nminer]

Not sure if anyone else is running into this today, but every time I’ve done reviews today I’ve run into this page when exiting to the summary page:

There also don’t appear to be any additional details under the Advanced Error Details section. Happening both on web (Firefox) and Mobile (Safari).

[hali_g]

I just reported a bug for one of the lessons. Now when I try to go to the Your Feedback page, it just gives an “Internal Error, Looks like something went wrong on our end.” page. The page shows no error details.

Happens both on desktop Firefox and android chrome.

[Sean]

What was the last feedback you submitted that broke the page?
I’m trying to sleuth it out now 🕵🏻‍♂️

[hali_g]

I don’t know if it was this specific feedback that broke it, but this is the last one I reported.

• It was for this lesson: ってば・ったら (JLPT N1) | Bunpro
• I sent it using the bottom “Send feedback” button, not for a specific sentence. Type: “bug or typo”
• I was on the “Learn” page, i.e. the URL was https://bunpro.jp/learn?deck_id=11
• Its content was (I usually type it out in ms word for spell check, and copy paste it into the form, so I had it saved):
  The two examples in the Caution section: 「金太郎ってば…」 and 「あなたったら」, the play button disappears when the language of the lesson is set to Japanese.

I did not get any errors while sending it.

[Sean]

Thanks for the report. It’s likely a broken audio URL.
If you can let me know what the Advanced Error Details says and when this happens again, I’ll look into it!

[Sean]

Was able to replicate.
Should be fixed on next release!

[nminer]

@nminer

There also don’t appear to be any additional details under the Advanced Error Details section.

The issue seems to have resolved itself after a day. Unfortunately, there was nothing showing under the Advanced Error Details section whenever I checked, so can’t provide any more insight into what might have been the issue. If I run into it again I’ll let you know!

[ka5]

Feedback reporter seems to remove all line breaks. At least when I check my submitted feedback, it’s all in one long line with no linebreaks. If Bunpro staff also gets feedback without linebreaks, that must be pretty rough to read

screenshot

[bunnypro]

Just to let you know that the link at the end of emails which respond to feedback no longer seems to work (the link at the end of: “To view your feedback and replies please click here”).

PS Get well soon, 長方形-san!

[ka5]

It could be a log in issue, as in it doesn’t redirect to log in if you are currently logged out in the browser where the link opened.

[bunnypro]

I think you’re right about that - I did have a Bunpro tab already open, but when trying to do reviews, I was asked to log in again, then accessing feedback seemed to work after that

[ThiagoIanuch]

Related grammar section is not aligned correctly

[bunnypro]

Not a big deal, but I’ve noticed that when you mark vocab as mastered during reviews, the time shown as “Finished” seems to begin at around “45s ago”.

Here’s an example of one that I literally just set as mastered:

[Hotondo]

The furigana for this 外科 sentence is overlapping on the android app, but not in the browser.

[bunnypro]

I’ve noticed a strange status for one piece of feedback I’ve submitted:

Maybe it’s nothing and “Other” has some kind of significance, but I thought I’d report it just in case.