Feedback - Bug Reports

Thanks! And yes, plz send vid!! 🙇‍♂️
Looks like that repeat offender in your screenshot was a Ghost Vocab.

Do you happen to use the Offline Review feature on the app ever/often?
Thought that system might’ve been a suspect for the offender, but could just be a red herring

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Sure, I’ll send in just a moment!
Actually, I don’t even have the app, but being able to do reviews offline sounds like a great idea! :nerd_face:

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A minor bug (in the Bunpro web app in Android phone), but that annoys me very frequently: when I want to add a new word found in the wild to my reviews, when trying to select the option “Add to reviews” in the pop-up, many times it loses focus instead so whatever is behind it gets selected instead (usually entering in the detailed view of a different word, so I have to exit back to the list and try again, usually repeating it several times until I managed to do it)

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I dont know what is happening but I am doing reviews and now I am getting negative remaining count.


Look top right corner

I just hit this screen after correctly answering a question:

I typed in ああああ and it told me that was the wrong answer, presenting me with the show answer button etc. but still showing a blank question. But a few seconds later it popped up the “finish for today” dialog.

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hello, bug occures in the bill section, i was charged twice this month for monthly subscribtion. What should i do?

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It looks like your subscription renewal failed. This left an outstanding invoice. When you created a new subscription both invoices were paid resulting in two charges. I have straightened everything out. I will also look into the warning that we show about this on the subscription page and dashboard to make it harder for this to happen.

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Searches in the Android app appear to be case sensitive. The website is fine.


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Ever since the latest update to the Android app (I think, it was at some point in early May), I’m no longer getting review notifications :frowning:

I tried clearing all data and reinstalling the app, but it’s still happening. I also can’t enable/disable the notification toggle in settings (it hangs if I try), or change the notification time (it resets as soon as I exit the app).

Is there anything else I can try to troubleshoot this? Or is it a bug?

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Hey!
It is a bug and we have fixed it. The patch is waiting for next release.
Sorry for the inconvenience,
Dominik from Bunpro :bowing_man:

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Great! Thank you for your hard work :blush:

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In the audio file for the 気は確か vocab, it sounds like the は is being pronounced “ha”. I looked up some other sources to make sure–shouldn’t the は is this case be pronounced “wa”?

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It would be good for the numbers of items for “Learn” and “Review” to appear in a uniform way:

image

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Noticed this when hovering over menu items when clicking on “…” for deck units - I’m guessing it’s the translation into Japanese that might be missing :thinking:

image

Hi! due to some busy weeks it has been a while since my reviews were all caught up.
I have the same issue again now: dashboard shows 30 reviews but when I click on them: “おっと! There were no available reviews.”
So this weird number of ‘unfindable’ reviews keeps getting bigger, it used to be 2 or 3 and now up to 30.
I’ve been messing with review styles in the last months (fill in/ grade) so I don’t know if this caused the issue.

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Whenever I make a mistake and want to correct it, I click backspace and it now deletes my entire input instead of just the character at the cursor like it used to.

I’m using the Android app.

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Sorry for creating so many posts lately. I’m not entirely sure if this is a bug. But I noticed in the past days that the missed items counter does not match the “cram N missed items” counter.

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Replied via DM

Forum weirdness with the order/dates of posts – it’s thankfully resolved itself now, but I thought I’d report it anyway in case it’s useful:

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Does anyone else get this problem while doing reviews:

You type out the correct answer and press enter, and sometimes the question will just instantly skip. No audio plays, it doesn’t show the filled in answer, just instant skip to next question. And I think it will come back to ask the question you already answered, later.

I’ve had this on two different Windows machines with Firefox and Edge. It’s random and hard to get it to occur intentionally but it seems to happen once every day or so. A refresh fixes it - but this isn’t ideal when doing reviews.

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