:bunpro_icon: Feedback - Bug Reports

Hello! Thank you!

In the web version it’s here and it autoplays:

But in the Android version there isnt and it doesn’t autoplay neither

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Ok, I understand now!
Should be fixed with the next update.

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Hey any updates on the no streak problem?

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Yes, I mean E1. The WK sync sometimes adds E1 words to my reviews even though they’re supposed to be gone.

Unfortunately I’m struggling to remember an example of specific word where it happened because I always remove them from my reviews right away, and I don’t know if there’s a “review history” page where I can see recently removed items. It happened within the last few days, though.

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Hi,

I just resubscribed after a 1.5 year hiatus. Resync data shows ‘User Review Data - Status: Missing’ across both Android and Browser, and old non-mastered SRS reviews are not populating. There should be a lot of them by now! I’d rather avoid starting all my decks again if possible!

Thanks :pray:

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Hey!
I have responded to you in the email message!
Cheers :slight_smile:

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I don’t know what the difference is between A and E, but I definitely get E vocab popping up when I search for things

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Thank you very much! :blush:

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It is fixed, matching the webiste 1:1 now.
The patch will be released with the next update. :+1:

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Hi again!
Can you please DM me with the screenshots and examples of numbers and exact locations where it’s breaking?
Still trying to figure out what could be causing this :disappointed:

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@harukakat

That looks like you have old data on the app for Vocab?
There are definitely no more E1 Vocab remaining.
Are you able to please try and re-download the data for it?

  1. Open the hamburger menu in the top left
  2. Tap the cog
  3. Go to ‘General’, scroll to the bottom
  4. Tap ‘Reset Data’
  5. Tap ‘Reset All’, and wait (a while)
  6. Once the popout closes, check to see if the issue has disappeared.
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Hi again,
Turns out it was your time zone (America/Nuuk) causing issues!
I’ve fixed it now and your streak should update regularly

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Thank you very much.

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My issue with WK sync adding E1 words to reviews happens on desktop browser, so I don’t think that one is related to the app data.

Out of curiosity though, I tried the steps you gave to reset data on the app, and I can also see E1 潜在意識 like in thomas1985’s example. This word only appears on the app, though.

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Yep, I also still see E1 潜在意識 in the iOS app after I did the data reset.

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Hi, this issue is still not resolved for me and I am now having new learnings reviews stop coming up as well! I have sent a reply via email as well. Any help would be much appreciated!

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Hey!
We thought it was solved, we will apply fix again.
Sorry for the inconvenience :bowing_man:

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Looks like it’s an A18 Vocab now, and has a WK equivalent!

I think there is some kind of misunderstanding. It’s not that I can’t find the A18 page, I was just trying to report that the E1 vocabulary pages do still exist in certain places even though they aren’t supposed to be there anymore.

(These screenshots are taken after already performing the data reset fix recommended above)

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You’re right! It’s not duplicated on the website but it is duplicated in the App.

The app is only set up to update Vocab from the server, not factor in Vocab that has been deleted from the server.

This will be fixed in the next update!
For reference, the non E1 ones are the “true” Vocabs.

2 Likes