iOS app feedback

Working on that!
Right now they are soft deactivated because they ware wrong all the time ._.

Will come back soon, hopefully correct this time :sweat_smile:

6 Likes

I notice a lot of crashes lately that almost exclusively happen while the app is in the background (the one where the dialog pops up if you want to share the crash log) and it’s somewhere deep within some system framework I cannot do anything about unfortunately :frowning:

1 Like

When trying to add notes to a review item, the note creation doesn’t open correctly. The first line of buttons (“Normal Text” dropdown and “Close” button) are visible, but only the very top of the next row is visible - since the contrast is relatively low it honestly took a little while for me to realise I could scroll down for that “create” button!

iPhone XS
iOS 13.3.1
Bunpro app v 1.0 (71)

1 Like

@Rion When the trial subscription ends, the badge count is not reset to zero.

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Just to clarify: You mean the App icon badge?

Correct. Thank you!

Hello,
Did anyone else have their app expire? I can no longer use the app, which was super helpful in sticking with the reviews.

You can go back to your TestFlight app and select update for ‘BunPro SRS’

1 Like

Amazing. Thanks so much!

Hey, I recently joined BunPro and immediately started using the iOS beta as I found the website itself to be… rather badly designed to be honest, and I wanted to give some feedback as an iPad user.

MORE KEYBOARD SHORTCUTS
The recent keyboard shortcuts you added are nice but it’s a shame that none exist in the area where you actually review and study grammar, which is the area I most use and could do with some touch/mouse-free commands for switching between tabs, playing back audio examples and moving through lessons.

NATIVE REVIEW/STUDY UI
On that topic, I hope the web frame for reviews and studies doesn’t remain and it gets turned into native UI both for consistency and because almost… anything… could… be… better… than… that… website… design… :see_no_evil:

UNINTERRUPTED AUDIO PLAYBACK FOR EXAMPLE SENTENCES
One thing that’s really important to get right if this does become native is the audio playback for hearing example phrases, to ensure that when it’s played back it doesn’t stop any other audio source running in the background. I often listen to music while studying and one of the biggest reasons I moved from the WK web-app to a native iOS app is because example readings were played back in the app in a way where it would only fade the music being played rather than stopping it entirely.

Currently in the native side of the app when you browse at all the example sentences for a grammar point, playing back audio will cause any background music to stop when it ideally shouldn’t, changing this would make a huge difference.

Thanks for making the app, I look forward to seeing how it goes

Hey there, thanks for the feedback :slight_smile:

Native Review/Study UI is probably the most requested feature but unfortunately the API does not enable that functionality yet and finishing up the content has a higher priority.

I‘ll look into the audio problem and see what I can do :slight_smile:

I regards to the Keyboard Shortcuts, I think there should actually be some discussion about what makes sense and what shortcuts should be present.
So if there is feedback or suggestions on that I highly appreciate it :smiley:

2 Likes

Hi:

In the last few weeks the iOS app has been crashing and won’t let me do reviews. It does this at the very start of the app and if i manage to open the app it crashes after doing about 5 reviews.

Update: I was using dark theme and bunny mode and i tried turning both of those off and now the app is working great, hope this helps people who had the same issue.

Cheers

1 Like

The only issue I have had with the app lately is that my review count on the main screen of the app is always higher than it should be. For the longest time there was always at least 1 review, then eventually it turned to 2, and now I have 4 reviews minimum all of the time. So if the app says 10 reviews are available, as soon as I start, it is actually only 6. If it says I have 4 reviews, I actually have none. The website always reports the correct number for me.

Thanks!

2 Likes

I just wanted to say that I recently updated the app through Test Flight, and now my issues with the app consistently overreporting how many reviews I have are fixed!

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Happy to hear that :smiley:
Seems to have a lot of causes and I‘ve hopefully removed most of them by now…

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I am having a problem where I see the app show a notification badge on the app icon saying that I have reviews, so I open the app and do these reviews, but then when I am done doing the reviews, the app does not clear the notification badge. It seems like sometimes I can get it to clear by doing pull-to-refresh inside the app’s main screen, or by swiping the app out of the iOS task switcher and then launching it again, but then sometimes these actions DON’T work, so I am not sure if they really do work sometimes or if it is a placebo effect. Is this a known issue with the app?

This is happening on an iPhone SE 2020, running iOS 14.5.1, and app version 1.0 (79).

3 Likes

It looks like this bug might have happened because I didn’t have any reviews coming due in the next 24 hours. I did another batch of lessons, and after that the main screen changed back to saying “no reviews”, vs when the bug was happening I think it said “next review”, and the incorrect badge number on the app icon vanished. vOv

Same here, I am on iPhone 12 same app/iOS version. I’ve noticed that it’s always has number of reviews +1 as the badge icon.
So If the badge show 5, I actually have 4 reviews.

2 Likes

@Jake I think the TestFlight period for the BunPro iOS app has expired :frowning:

3 Likes

Hi,

I am currently trying the “vocab review beta” and this seems to break the iOS-App. Since I enlisted the app only starts synching (it shows “Loading…”) but does not stop (even though i let it synch for quite a while). Anyone else having these problems?

My workaround is using the web-app and disabling the iOS-App , but i liked using the app and would like to do so in the future.

3 Likes